Hotel: Pestana Palacio do Freixo, also known as the Pousada do Porto.
Address: Estrada Nacional 108, 4300, Campanha, Porto, Porto e Norte, Portugal (about 4km from the centre of Porto).
I stayed at the Palacio for one night at the beginning of April, 2016. Run by Pestana Hotels, the Palacio is classified as a national monument, and is also a member of Portugal’s national association of pousadas.
Reception: The check-in process was very smooth. As soon as I entered the lobby, I was ushered to a comfortable chair in front of the reception desk in a chamber next to the Moorish lobby. Although the formalities took only a few minutes, I was served a small glass of port. The young man who had first greeted me at the door also showed me to my room. This was a nice touch and probably necessary because the layout of the Palacio is complicated.